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Conversations at the Cutting Edge of Engineering
Guest: Chris Richardson
Embarking on a quest to spotlight Chris Richardson alongside a cadre of equally brilliant engineering and technology professionals through a series of insightful dialogues, Reach Further Online traces its lineage back to a heritage deeply entwined within the engineering and technology realms, a commitment nurtured across a spectrum exceeding ten fruitful years. Our experience with these sectors has shown us that one thing is constant, change. There is both a personal interest and a business need to remain in lockstep with these ever-evolving industries because, in the dynamic world of engineering and technology, change is the only constant, driving us towards innovations that redefine our reality and underscore the essence of progress. There is always more to learn, and what better way to do this than with first-hand accounts emanating directly from the core – the engineering and technology professionals themselves. It is within their everyday hurdles, ground-breaking solutions, and forward-thinking visions that the domain of engineering and technology sees continuous metamorphosis and becomes a source of inspiration.
In our constant quest for expansion and knowledge, we acknowledge the treasure trove of wisdom to be unearthed from these inspiring individuals who daily chart their course through the complex seas of engineering and technology. Our ambition lies in assembling and deciphering data, equipping us to identify trends and furnish insights of a calibre that might remain elusive to engineers and technology professionals immersed within their specialities. We warmly extend an invitation to those stimulated by our revelations or those eager to share their distinctive insights in future dialogues to join forces with us.
In undertaking this collective exploration and enlightenment, we aim to paint a comprehensive picture of the ever-evolving engineering and technology world. As we continue our journey, stay tuned because Reach Further Online is on a mission to illuminate the extraordinary intellects propelling these sectors forward.
Insights from Chris Richardson – A feature presented by Reach Further Online
Chris Richardson’s Journey from Toolmaker to Regional Environmental Controls Team Leader
From his foundational skills honed as an apprentice toolmaker to becoming an instrumental figure in the health sector, Chris Richardson’s career is a testament to the power of hands-on learning, adaptability, and relentless pursuit of improvement. Reach Further Online delves into Chris’ story, exploring how his diverse experiences have shaped his professional journey.
The Formative Years
Chris’ journey began with an apprenticeship as a toolmaker, a decision that would lay the groundwork for his future successes. Reflecting on those early years, he recalls, “I didn’t even know what a toolmaker was when I first started, but it turned out to be the best decision I made. It was a combination of learning by doing and formal education. Working from 16 onwards provided a solid foundation that I believe was essential for understanding the practicalities of engineering.”
Chris emphasises the value of hands-on experience, noting, “I still think the best way to learn is by doing. Gaining hands-on experience, while at the same time learning theory from education, is the ideal approach.” Chris continues, “You can’t rely solely on theory; you need to learn how to make things and understand the processes involved. This practical knowledge is crucial and often overlooked in traditional educational pathways.”
Transition and Growth
Starting with an apprenticeship in the early 1980s, Chris earned foundational qualifications in engineering craft studies and computer-aided engineering. Richardson’s career trajectory saw him moving from one role to another, often driven by circumstances outside of his control, such as company closures. “I moved into tool making, which was a great experience,” he shares. “During that time, I got involved with rolling out MRP systems like SAP and later became a lead auditor for environmental, quality, and health and safety standards.”
This experience broadened his skill set and introduced him to the complexities of medical device manufacturing.
As he progressed into supervisory and management roles, he furthered his education with an HNC and later an HND, ultimately achieving a BA (Hons) in Management, Business & Administration.
“I moved into clean room work and medical devices. At that time, the company I worked for needed a lot more auditing done, so I became a lead auditor which was really an environmental auditor, quality auditor, and health and safety auditor rolled into one.” During this time, Chris obtained certifications in ISO 9001 and ISO 14001. His role as a lead auditor involved meticulous attention to detail and a broad understanding of various standards. “Keeping qualifications up to date was crucial, and I was always involved in ensuring our processes met stringent audit requirements,” Chris explains.
Chris took a job at one of the leading engineering companies in the North East, transitioning him into more responsibilities. “I was hired as a lead auditor at that company, but my role became more SQA, working with suppliers to see if they were making what they were supposed to be making. Because I had been a tool maker, I could read all the drawings and understand them from an engineering perspective, so I was able to check them thoroughly and make sure that the right progress was being made.”
While in this role, Richardson achieved an NVQ level 4 in Supply Chain Management and earned chartered status as a full MCIPS member. Continuing his dedication to professional growth, Chris updated his auditing qualifications in 2018, adding a health and safety module and attaining lead auditor certifications in ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018. These accomplishments reflect his unwavering dedication to staying at the forefront of his field while balancing work and ongoing education.
Chris shares, “My role at that company evolved along with the business need and I found myself naturally fitting into what was needed which happened to be a procurement role.” This unexpected shift is something Chris believes many can relate to. “I think that’s the same for many people in procurement. Because of transferable skills and business needs, a lot of people ‘end up’ in that role.”
Navigating Procurement and Supply Chain Management
Chris may not have anticipated this move into procurement, but when the opportunity arose, he embraced it fully. “It wasn’t a burning desire I had, to be in procurement, but the role evolved naturally from my involvement with suppliers and ensuring they met the right standards,” he reflects. “My background meant I could effectively manage supplier relationships, audit their processes, and ensure they met requirements.”
Chris’ expertise took him to China, where he helped set up supply chains and ensured production met contract requirements. “Initially it was quite difficult, but managing the process closely ensured we maintained high standards. The key was to be hands-on and not let things slip,” he advises.
Richardson reflects on the delicate balance between thoroughness in engineering and practicality in project management, saying, “A great deal of money can be wasted very quickly if things aren’t done right from the beginning. Working out when and where the money should be spent is key. You might spend a bit more here or there initially, but if it means the job will be done right the first time, you will make more in the long run. This reflects the common tension between project managers, who focus on costs and timelines, and engineers, who aim for perfection.”
Richardson continues, “You’ve got to know where to draw the line and say, right, I’ve reached the best it can be, now stop and let’s move on to the next stage, instead of being pulled into the tempting loop of constant refinement,” Chris advises. “I’ve learned over the years that if you do get to a certain stage, then that’s it, draw a line under it and move on. You can always go back and revisit it and do a version two or a version three, but don’t just keep on going and going and going because you might end up down the rabbit hole and before you know it, you’ve used all your budget and you haven’t got a finished product.”
Chris acknowledges that this wisdom typically comes from experience. “A lot of newer engineers want to keep going and keep going, whereas someone with many years under their belt might be more likely to keep an eye on the timeline and balance the approach. They might feel that they could have done a bit more, but they don’t let this get in the way of making concrete progress and moving the project along. At the end of the day, there’s only so much money available.”
“So, in my view, not losing sight of the end goal because you’re too focused on the current task, is one of the most important lessons in this sector” Chris explains. His reflections underscore the importance of maintaining a clear vision of project completion while balancing the desire for perfection with practical constraints.
From Procurement to Public Health Problem Solving
Currently, Chris works in the environmental controls service for a major public health organisation, providing electronic assistive equipment for individuals with limited mobility. “Engineering isn’t just about creating big, impressive structures, although that’s certainly an exciting part of it. Engineering is everywhere, shaping everyday life and providing solutions to countless challenges,” Chris shares passionately. “The work we do helps people to maintain a level of independence when they need it most,” he explains. “It’s about designing and adapting equipment to meet their unique needs, whether it’s mounting a switch or designing a guard.”
Chris recounts how he learned about these roles from his brother, a head of service at a local hospital. “He told me about these jobs, but they weren’t advertised as engineering positions. They were described in clinical terms.”
Understanding the job descriptions required interpretation. “The role descriptions often need decoding to realise that it’s actually engineering they’re looking for because it might be framed as a clinical role. These descriptions are often written for healthcare professionals, not engineers. Having engineers, like my boss involved, helps bridge that gap. He knows what he’s looking for, even if the criteria are generalised.”
Chris finds immense fulfilment in this role. “Giving someone the ability to send a message or access their computer can be life-changing. It’s not just about engineering; it’s about making a real difference in people’s lives.”
“We provide electronic assistive equipment for people who have little to no mobility in their arms and hands. This includes individuals with conditions like MND, multiple sclerosis, cerebral palsy, spinal injuries, or those who have suffered from road traffic accidents or other neurological disorders,” Chris shares. “These conditions can severely limit their ability to use their hands or even get out of bed.”
Chris stresses the transformative nature of these technologies by stating, “We help provide equipment that allows people to access everyday items in their homes, such as televisions, lamps, and more. These small changes can make a significant difference in a person’s quality of life.” He also highlights the importance of digital connectivity, saying, “We provide computer access so people can stay up to date on their emails and social media, maintaining their connections with the outside world. These people have a life outside of their condition and the work we do helps them to live it.”
Chris shared, “Some clients struggle with using keyboards and hitting the right key, so I designed a key guard. It’s a cover with holes that fits over the keys, allowing them to rest their hands and type without pressing multiple keys accidentally.” He adds, “It’s Bluetooth-enabled, so they can move around with their wheelchair and use a big screen.”
Chris recalls a time when he wanted to help a patient to use a computer for homework and socialising. “I designed a setup with a joystick and buttons to replace a traditional mouse. That individual can now play on Facebook, type emails, and stay connected with friends.”
Describing how perceptions of communication technology have been moulded on a false reality, Chris shares, “On television, the process of communication for a person with ALS, for example, is made to look instantaneous, but in real life, this can take a lot of time and often requires months of preparation in advance.” Pointing out that while current technologies are highly effective, publicly available tech in the health sector might not be as advanced as people are led to believe.
Richardson continues, “Advancements are continually being made and it’s great to see, it offers hope to so many. Technologies like brain implants, for example, hold promise for the future of people with certain conditions.”
Chris’s work in this field showcases the ongoing evolution of assistive technologies and their critical role in enhancing the lives of those with severe mobility limitations. His efforts demonstrate a commitment to innovation and the practical application of solutions to real-world problems.
The Importance of Adaptability
Chris’ career has been marked by navigating economic downturns, technological changes, and evolving industry standards. “The engineering sector is constantly changing, and you have to adapt,” he asserts. “From dealing with the introduction of systems like SAP and IFS to managing supply chain challenges, it’s about finding solutions and making processes more efficient.”
He highlights the importance of managing change and getting people on board. “People are usually resistant to change, but if you explain how it benefits them and the business at large, they’re more likely to embrace it. It’s about communicating how the change will make their lives easier and acknowledging why the change is being made. In my experience, companies don’t change things for change’s sake. Understanding the bigger picture, and how roles will improve because of the change, typically helps ease the transition”, Chris explains.
Challenges, Trends and the Future
Chris is keenly aware of the trends shaping the future of engineering and technology, including AI, digitalisation, 3D printing, and cybersecurity. “These technologies are transforming industry, but they come with challenges. For instance, AI can revolutionise design processes, but it also raises concerns about cybersecurity and job displacement,” he notes.
Richardson discusses the evolving challenges and trends in the engineering industry, emphasising the importance of people skills and customer service. “Learning how to deal with people is a constant journey that we’re all on,” he explains.” This means that customer service can be a significant challenge as people are at different stages of development. If you speak with someone unpleasant, you’re less likely to go to them when you need help. People buy from people, and excellent service can outweigh longer lead times or higher costs.”
He highlights the rising influence of artificial intelligence (AI) in the industry. “AI is one of the major challenges and opportunities we face. It’s changing how we design and produce things,” Chris notes. However, he also points out the potential downsides, including cybersecurity risks, saying, “If AI-designed equipment gets hacked, the consequences can be severe.”
Chris lists several challenges facing the industry: economic downturns, supply chain issues, technological advancements, regulatory compliance, resistance to change, and reputation management. He also sees recruiting and retention as significant concerns, stating, “Post-COVID, it seems harder to find people interested in certain jobs.”
When discussing the future, Chris acknowledges the impact of AI and automation. “We might soon see robots performing tasks that used to require human ingenuity. It’s both exciting and terrifying,” he says, recalling a recent lecture he watched about AI and robotics. “Seeing robot dogs that can stabilise themselves when kicked is fascinating, but the idea of weaponising them is horrifying.”
3D printing is another technology Chris finds transformative. “3D printing allows us to create prototypes quickly and efficiently, saving time and costs in the design process,” he explains. “It’s already making a significant difference in many areas.”
Chris is cautious about biotechnology’s potential to create a divided society. “Some people will have enhanced capabilities, while others won’t. It’s a future I find concerning,” he admits. However, he sees great potential in using these advancements to help patients. “If we can securely integrate these technologies to aid patients, it would be fantastic.”
Reflecting on the rise of digital technologies, Chris expresses concern about losing interpersonal skills. “We’re already seeing people glued to their phones at restaurants or in pubs, missing out on real conversations,” he observes. “It’s essential to balance technological advancements with maintaining our ability to connect as human beings.”
He also sees great potential in sustainable practices. “Engineering is about solving problems, and integrating sustainable practices is crucial. It’s about foreseeing challenges and crafting solutions that are both innovative and environmentally responsible.”
Personal Reflections and Advice
Looking back, Chris underscores the importance of balancing practical experience with continuous learning.
Chris also stresses the importance of adaptability and embracing new opportunities. “My career has taken unexpected turns, but each experience has added to my knowledge and skills.”
Chris advises young people entering the field to remain open-minded and adaptable. “Listen carefully and be flexible; the engineering and technology landscape is constantly evolving,” he says. “Prepare for change and embrace lifelong learning. Every day is a school day in this profession.”
In conclusion, Chris Richardson’s journey from apprentice toolmaker to regional team leader illustrates the power of practical experience, adaptability, and a commitment to continuous improvement. His story is a source of inspiration and a reminder of the profound impact that dedicated professionals can have on their industries and communities. As Reach Further Online continues to explore and share the stories of remarkable individuals, Chris’ journey stands as a testament to the value of lifelong learning and proactive adaptation in the ever-evolving world of engineering and technology.
Key Takeaways
1. Early Hands-On Experience
– Chris’ apprenticeship laid a strong foundation, emphasising the value of practical knowledge alongside formal education.
2. Adaptability
– Navigating various roles and industries, Chris demonstrated the importance of being flexible and embracing new opportunities.
3. Continuous Learning
– Keeping qualifications up to date and learning new systems like SAP and IFS were crucial for his career advancement.
4. Impactful Work
– Chris’ current role highlights the profound impact of engineering solutions on improving individuals’ lives.
5. Future Trends
– Awareness of emerging technologies like AI, cyber security, digitalisation, and 3D printing is essential for staying ahead.
6. Balancing Perfection and Progress
– Experience teaches the importance of knowing when to move on from perfecting a design to achieving practical goals.
7. Sustainability and Innovation
– Integrating sustainable practices into engineering solutions is vital for long-term success and environmental responsibility.
Through dialogues that capture the essence of pioneering minds like Chris Richardson, Reach Further Online aims to illuminate the compelling stories that drive our world forward. These insightful conversations reveal the depth of expertise and vision required to navigate and shape the ever-evolving landscape of engineering and technology. As we continue to highlight these influential voices, it becomes clear that the progress and innovation within these fields are driven by the dedication and ingenuity of engineers like Chris. Stay with us as we continue to bring you more stories from the extraordinary intellects propelling these fascinating sectors onwards.